From : firstname.lastname@example.org
To : XXXXXXXXXX@hotmail.com
Re : Sega Sports [#7421]
Date : Thu, 08 May 2003 09:18:36 -0500
Thank you for your interest in SegaSports. In our attempt to assist you as quickly as possible, we have sent this automatic reply to you based on the most common sets of questions we receive from our customers.
If the following text does not answer your question(s) or address your
concern(s), please reply and we will get back to you as soon as possible.
Sega Sports Team
Where can I find the latest release dates for SegaSports titles on XBox, PS2, or GameCube?
Check out www.segasports.com, for the most up to date release information for all SegaSports titles as well as reviews, screen shots, message boards, and challenges.
If you looking for info on all new Sega titles for Game Cube, PS2, or Xbox, you can also go to http://www.sega.com/games/home_games.jhtml for release information on all Sega titles.
----- Beta Wrote -----
EmaiSubject: Sega Sports
EmailContent: EMAILED YOU ABOUT THIS 2 DAYS AGO AND WOULD REALLY APPRECIATE A RESPONSE!
This is not a standard customer support inquiry, so please forward this message to the appropriate parties within your organization.
I beta tested NFL 2K4 in Orlando on March 22, 2003, through a company called Sunshine Survey Systems. During the test, in which I was referred to as Beta-7, I lost consciousness and woke up in the office of the test conductor. I have never lost consciousness in this way before, nor do I have a family history of epilepsy or any other such illnesses.
Since the beta test, I have had several more of these erratic blackouts. I discovered that during these blackouts, I exhibit the violent behaviors of a football player, tackling people and/or furniture, then falling down again before regaining consciousness, with no memory of what happened in between.
On May 3, 2003, I received a video via Federal Express from a person calling himself "Beta-X," along with an email from the sender, delivered from a sega.com address. The video shows me at the beta test, exhibiting the behaviors described above. This confirms that someone in your organization has seen this video and that you are already aware of my situation. I know that there is some correlation between your game and these blackouts, since they began immediately after I played it, yet in over a month, no one from your organization has made any official attempt to contact me.
These blackouts have caused me physical injury, destruction of my property, and loss of my quality of life, and I demand to know what steps you are taking to rectify this situation.
submitTime: Thu May 08 09:18:17 EDT 2003